New patients

Welcome to PROCare Physical Therapy

We are here to help you enjoy your life, pain-free! To make a convenient appointment, simply call us today at 414-858-1361 or click “Make Appointment” at the top of the page.

Our practice is dedicated to helping our patients identify the cause of their pain and creating a custom treatment program that will allow them to return to normal activities pain-free. We happily serve anyone who wants to get pain-free in a holistic and cost-effective way. We typically serve people residing in the greater Milwaukee area (Milwaukee, Greenfield, Greendale, Franklin, West Allis, New Berlin, Brookfield, Wauwatosa, and Muskego) due to our convenient locations in New Berlin and Greenfield (Aquatic Physical Therapy available only at the New Berlin Clinic)

Before Your First Visit

  • Make a list of questions that you have to discuss on your first visit.
  • List signs and symptoms that can be of importance to the therapist.
  • Have in writing key past medical history, previous treatments, current medications, and other important information.
  • Please call our office to verify your insurance benefits.
  • Fill out the patient forms to the best of your ability before coming in.
  • Arrive 15 minutes early for your first appointment.
  • Bring with you a copy of your insurance card and a photo ID.

What to Expect on Your First Visit

  • You will register with our friendly front office staff. They will help you navigate the payment process and scheduling so you can focus on your recovery.
  • You will meet with your physical therapist for the initial evaluation.
  • During the evaluation, your therapist will ask many questions about your medical history, current pain, or injury. Open communication helps us understand your problem. Don’t leave anything out.
  • Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to your therapist if anything is hurting or bothering you during the examination.
  • Your physical therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. Your physical therapist will discuss the recommendations with you and give you exercises to do at home in between therapy visits
  • There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
  • You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your physical therapist. We offer many convenient appointment times at our various locations, however prime times can get booked up fast, so it is best to book ahead as much as possible (3-4 weeks is recommended)
  • Your therapist will write up their findings and treatment plan to submit to your referring physician or other medical professional who you choose.
  • If you have any questions at anytime, please don’t hesitate to call our office to speak to your physical therapist. We want to ensure your satisfaction and full recovery.
  • My PROCare experience from my very first phone call to my last appointment has been very positive. I came in not able to walk. My therapists were great in helping me to reach my goals. Everyone has been so helpful, friendly, and compassionate. It felt like family! I really appreciate everyone’s help and assistance. You guys really are the best. Thank you PROCare!

    Carol M.
  • PROCare has been amazing! I have been trying to rehab from an auto accident for the last 4-5 years and have not been successful. PROCare was able to combine dry needling and physical therapy on my neck and shoulder. It really helped! I cannot thank Dave and the rest of the PROCare team enough. I feel great!

    Christie W.